Returns & Exchanges
At Viking Beard Brand, we stand by the quality of our grooming gear and offer a 30-day satisfaction guarantee to ensure your beard remains legendary. If a product doesn't meet your standards, we will make it right with a hassle-free return or exchange.
Initiate Your Claim
Contact our support team via email with your order number and a brief explanation of why the product didn't suit your beard's needs.
Prepare the Shipment
Carefully pack the unused portion of the product in its original packaging to ensure it arrives back at our longhouse safely.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Bounty
Once our team inspects the return, we will issue a full refund to your original payment method or ship out your requested exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing